Thank you for your help Edited Januby Vautour I would like to understand and try to fix what is not working, as I will be uninstalling W 7 soon, as there will be no more updates in January 2020. I uninstalled with (Revo Uninstaller Pro), cleaned up with (Ccleaner), followed the information of one of your colleagues on your site, but nothing helps. I read some posts on your forum following the post to the addressĪnd nothing corrects the situation. After uninstalling the program on W 10, I tried the installation again, still without success. I converted some VHS tapes to DVD without any problem. I installed Roxio Easy VHS to DVD 3 Plus on W 10, do the updates offered by Roxio, but failing to acquire video and audio signal, I installed the program on W 7 or everything worked. I have a Toshiba Satellite S75-B7394 computer running Widows 7 Pro 64 Bits in dual boot with Windows 10 pro 64 Bits.